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Adding a New Schedule Rule

This article explains how to add a new schedule rule for a service. A schedule rule determines a service's availability by defining the dates, times, and days when the service can be provided.

A schedule rule defines when a service is available. Schedule rules allow you to specify the dates, times, and days of the week that a service can be offered. You can create recurring availability by setting how often the schedule repeats and selecting the applicable days. Multiple schedule rules can be created for a service to support different availability patterns, such as weekday hours, weekend hours, or alternating schedules.

Note: In order to add a new schedule rule to a service, the service must have the “Uses Schedules” box selected.

To add a new schedule rule to a service:

  1. In the top navigation, click Services.
  2. Select the desired service.
  3. Click Service Actions, and then select Manage Schedule.
  4. Click Add Schedule Rule.
  5. In the Schedule Name field, enter the name for the new rule.
  6. Click the calendar icon in the Start Date field, and then select the date the new rule will start.
  7. Click the calendar icon in the End Date field, and then select the date the new rule will end.
  8. Click the clock icon in the Start Time field, and then select the time the new rule will start.
  9. Click the clock icon in the End Time field, and then select the time the new rule will end.
  10. The Repeats every setting determines how often the schedule rule repeats. To create a schedule that occurs every week, such as every Wednesday, set Repeats every to 1 week. To create a schedule that occurs every other week, set Repeats every to 2 weeks.
  11. The Days available setting determines which days of the week the schedule rule applies to. You can select a single day or any combination of days, depending on how you want the schedule to repeat. Select one or more days from Sunday through Saturday. The schedule rule will only apply on the days you select.
  12. Click Save Availability. You can now see the schedule rules that have been created for this specific service.

Note: If every day has the same Start Time and End Time, you can add one rule and select multiple days in the Days available field. If different days have a different Start Time and End Time, you will need to create multiple rules.

Example: If you select Monday, Wednesday, and Friday, the schedule rule will apply only to those three days.